Privacy Policy

Who we are

Amura Psychiatry is a private outpatient psychiatry practice with offices in Mountain View and Redondo Beach, California, offering telehealth services throughout the state. This policy applies to information collected through our website at amurapsych.com.

What information we collect

When you submit our contact form, we collect only what you provide:

• Your name
• Your email address
• Your phone number (optional)
• The message you write to us

We do not collect payment information, insurance details, medical records, or any other personal data through this website.

How we use your information

We use the information you send us for one purpose only: to respond to your inquiry. This may include:

• Answering questions about our services, providers, or insurance
• Helping you schedule an initial evaluation
• Following up if we need additional information to assist you

We do not use your contact information for marketing emails, newsletters, or automated campaigns unless you separately opt in.

We do not sell your information

We will never sell, rent, or trade your personal information to third parties. Period.

Who may see your information

Your inquiry is shared only on a need-to-know basis:

• Practice staff who respond to inquiries and schedule appointments
• Service providers that help us operate our website (for example, our email delivery service), who are contractually prohibited from using your data for any other purpose

We may also disclose information if required by law, court order, or to protect the safety of any person.

A note about HIPAA

HIPAA (the Health Insurance Portability and Accountability Act) governs how healthcare providers handle protected health information (PHI) in the context of a treatment relationship. Information submitted through this contact form does not yet create a physician–patient relationship. If and when you become a patient, your clinical information will be handled in full accordance with applicable HIPAA requirements and our Notice of Privacy Practices, which will be provided to you at the start of care.

Data retention

Inquiries submitted through our contact form are stored in our secure system to allow us to follow up and for our internal administrative records. We do not have an automatic deletion schedule; if you would like your inquiry removed, please contact us directly using the information below and we will delete it upon your request.

Your rights and choices

You may contact us at any time to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our systems

To make any of these requests, email us at NakamuraMD@gmail.com or call 650-863-9000. We will respond within a reasonable time.

Children's privacy

Our contact form is intended for use by adults or parents/guardians inquiring on behalf of a minor. We do not knowingly collect information directly from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, the "Last updated" date at the top of this page will change. We encourage you to review it periodically.

Contact us

If you have questions about this policy, please reach out: